Privacy Policy
Information we collect
- What you give us: your name, phone number, email, address, and details about the water damage when you call us, fill out a form or email us.
- Photos and records from your job: photos, moisture readings and notes we create while working at your property.
- Website data: basic information collected automatically, such as pages visited, device and browser type, and general location, through cookies.
- Call information: the phone number you call from and call details.
Call recording
Calls may be recorded for quality and record-keeping. Florida law requires the consent of everyone on a call before it is recorded, so you will be told at the start of the call if it is being recorded.
How we use your information
- To respond to your call or request and schedule service
- To do the work, document it and prepare estimates and invoices
- To share documentation with your insurance company, adjuster or property manager when you ask us to
- To improve this website and our service
- To meet legal and accounting requirements
We do not sell your personal information.
Who we share it with
- Your insurance company, adjuster, property manager or association, when you ask us to
- Service providers who help us run the business, such as service providers, only as needed to provide their service
- Other trades working on your property, such as a plumber or contractor, with your permission
- Authorities when the law requires it
How long we keep it
We keep job records, photos and moisture logs for as long as needed, because insurers and customers often need them later. Other information is kept only as long as needed.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at (239) 356-5803. You can turn off cookies in your browser settings.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Terms of Use
Information on this website
The content on this website is general information about water damage. It is not insurance, legal, medical or engineering advice. Every home and every policy is different; talk to your insurer, an attorney or the right professional about your situation.
Costs and estimates
Cost figures on this website are national ranges from published sources and are not quotes. Your price is set in a written estimate after we see the damage.
Safety information
Safety steps on this website are general guidance. Never enter standing water that may be touching electricity, and call 911 in any emergency that threatens life or safety.
Links to other websites
We link to outside sources, such as government and consumer websites, for reference. We do not control them and are not responsible for their content.
Limitation of liability
To the extent allowed by law, we are not liable for any loss arising from use of the general information on this website. Work we perform is governed by the written agreement for that job.
Governing law
These terms are governed by the laws of the State of Florida.
Changes
We may update this page. The "Last updated" date at the top shows when it last changed.
Contact
Cape Coral Water Damage Restoration · (239) 356-5803
Back to Cape Coral water damage restoration.